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The Bee’s Keys - Terms & Conditions - Updated 1st July 2024

 

Monthly Payment Inclusions:

- 40 lessons over the school year

- Performance classes

- 12-month home subscription to Piano Maestro for iPad (valued at £45)

- Ongoing support via the Student Portal

- Studio licence for printed music and books

- The Book Lending Library, including supplementary exam books and 'One arm' books for injury scenarios

- Games Library

- Pupil incentives

- Flexible booking

- 20% discount code for musical instruments from Casio via https://www.casio.co.uk/em

 

Exclusions:

- The monthly fee does not cover exam books, scale books, method books, or any exam or competition entry fees.

Fees:

- £80 per month for 40 one-hour group lessons over the school year. There will be Eleven payments from September to July. (No payment is due for August.)

 

Payments:

- Payments are due on the 25th of each month for the following month's lessons.

- Lessons cancelled with less than 24 hours notice will be charged, and no makeup lessons will be provided.

 

Illness Policy:

- Students who are ill must not attend in-person lessons. Please notify us before your scheduled lesson time so we can arrange a reschedule.

 

Cancellation and No Shows:

- Students wishing to discontinue lessons must email Sarah@TheBeesKeys.co.uk with one month's notice.

- No-shows and lessons cancelled within 24 hours of the appointment time will be charged, and no makeup lessons will be provided.

- No refunds will be given unless we are unable to provide the scheduled lessons.

Makeup Lessons:

- Makeup lessons are possible under the following conditions:

  - The lesson was cancelled at least 24 hours in advance.

  - The student is ill (notification required any time before the lesson).

 

Rescheduling Lessons:

- Lessons can be rescheduled for any reason with at least 24 hours notice.

- To cancel or reschedule a lesson, log into the [student portal](https://www.pianolessonsinswindon.com/student-portal-login), navigate to 'Calendar,' select your lesson, and follow the prompts to either 'Cancel Attendance' or 'Register' for a new slot.

- If a suitable slot is unavailable in the same week, students may double up on lessons in a future week.

One-to-One Lessons:

- We do not offer one-to-one lessons as part of our standard services. Private tuition can be arranged directly with our self-employed teachers, with prices starting from £27.50 per half-hour session.

Links:

Child Protection Policy and Plan

Equality and Diversity Policy and Plan

Health and Sickness Policy

Privacy Statement

Privacy Policy

Would you like more information about getting started? Or to book an Introductory lesson?

OPENING HOURS

Monday 14.00 - 20.00

Tuesday 9.30 - 20.00

Wednesday 14.00 - 20.00

Thursday 9.30 - 20.00

Friday 9.00 - 17.00

Hello@TheBeesKeys.co.uk

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© 2013 - 2026 The Bees Keys Swindon LTD

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